Events & Resources

Our programme of events and resources designed to help SME owners get a handle on their IT.

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How To Get Your OneDrive, Teams & SharePoint Set-up Perfected, GUARANTEED
Thu 23/Sep/2021 10:30am In 7 days
Online Zoom Event
The Number 1 Question That We’ve Had in 2021 – “How Do We Set-Up Our OneDrive, Teams, And SharePoint Properly"

The pandemic forced many business into adopting and making more use of three key products – OneDrive, Teams, and SharePoint.

All these products had been in development in Microsoft’s labs for many years before 2020, but each of them were thrust into the limelight before they were fully ready for the mass adoption that we saw.

And the cats out of the bag – even when we reach a post-pandemic world, being able to make effective use of these three technologies will deliver genuine wins to the business, benefitting whatever you measure with your KPIs and improving the end customer experience.

Many SME owners are asking questions about how to correctly set-up these three technologies so that it creates genuine value to the business.

In the webinar we’ll look at:

- What’s the specific value each of these three brings to the business,

- Why there was such huge adoption of these tools at the start of the pandemic (it’s not just because Teams does video calls…)

- How to architect and design your set-up so that it’s efficient, staff enjoy using it, and so it’ll grow with the business.

- How to properly secure data in it so that customer privacy is assured,

- Using Teams to collaborate with customers to directly benefit the end customer experience,

- The importance of a backup strategy and disaster recovery,

The Upshot?

In our webinars, we always look to deliver genuine value that can be taken back into the business.

What’s you’ll take-away from this webinar is a clear view on how best to configure, secure, and build effective workflows around OneDrive, Teams, and SharePoint.

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Digital Transformation for SMEs: Grow Your Business Today
Thu 7/Oct/2021 10:30am In 21 days
Online Zoom Event
Most SMEs stop thinking about IT when they have their emails and backups sorted -- they miss out on using IT to actually grow their business

Large businesses use Digital Transformation to transform their markets, find new customers, and win business over competitors.

Smaller businesses don't do this -- are there ways your business can make quite modest investments in IT to capture new customers and deliver more value to already happy customers?

In this webinar, we'll take a look at how SMEs can get some of the wins that large businesses get -- setting their business up to be more efficient, get better productivity out of staff, and find new opportunities for growth.

- Learn exactly what is meant by "digital transformation" -- clear the fog, demystify, and assess,

- Learn about "the 3.5% rule",

- See the advantages of focusing on customer experience (CX),

- Reach new customers by transforming the way you interact with your market.

- See how to make better decisions by gathering and using data,

- Drive efficiency by supporting talent in your business with robotic process automation,

The upshot?

Our events always look to deliver practical, real-world advice that you can take back into your business and start benefitting from that same afternoon.

This one though has the added dimension in that it'll help you, and your senior team, understand if and how digital transformation can get you closer to your business goals.

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Training and Programmes

The Office of 2022

An email delivered programme over 30 days. In June 2020, we ran a series of workshops with local SME business owners about what they thought The Office of 2022 might look like as a result of this sudden shift in working practice.
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Fuel Your Business Growth With CRM

An email delivered programme over 30 days. Most SME owners know that they need a customer relationship management system (CRM), but it can be hard to know exactly how to get value out of one.
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30 IT Thoughts in 30 Days

An email delivered programme over 30 days, designed to help SME owners reflect on how IT is used within the business. Take it slow, and see what 'percolates up', rather than be targeted or goal-led.
» Sign up for free...

1-to-1 Virtual Lunch

As a social enterprise, we believe in the maxim that if we each do well, we all do well. One 1-to-1 Virtual Lunch programme helps SME business owners use IT to innovate and pivot, increasing their resilience to economic challenges. Delivered over Zoom, and free of charge.
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Blog

By Matthew Reynolds on 12 July 2021

Ransomware As A Service: The Latest, Biggest Risk To Your Business

Ransomware is the one thing that keeps us awake at night — it’s getting easier every day for criminals to launch an attack on your business
Continue Reading
By Matthew Reynolds

A Quick Tour of Our Employment Contract

What happens if you use your employment contract to give more freedom to employees and bind the company into greater levels of commitment?
By Matthew Reynolds

A Tale of Two Kitchen Drawers

Two kitchen drawers -- one usually tidy, another usually untidy -- can tell us a lot about how IT systems work in our businesses
By Matthew Reynolds

Software as Machinery

The way that we think about software can unlock how we think about it's application within our businesses
By Matthew Reynolds

The Challenge of Antivirus for SMEs

SMEs should avoid retail antivirus products, but should make sure that they have "enterprise" solution in place
By Matthew Reynolds

Filing Cabinets and Project Spaces (and Microsoft Teams)

It's a good idea to set-up you approach to collaborative working around project spaces
» Read More on the Blog...

Past Events

Ransomware: How To Avoid The Latest Biggest Risk To Your Business

Thu 09/Sep/2021
Ransomware is the one thing that keeps us awake at night — it’s getting easier every day for criminals to launch an attack on your business.
» Read more

Digital Transformation for SMEs: Grow Your Business Today

Thu 26/Aug/2021
Most SMEs stop thinking about IT when they have their emails and backups sorted -- they miss out on using IT to actually grow their business
» Read more

The Cloud Is Not A Backup: How To Avoid The Agony of Losing Your Data

Thu 17/Jun/2021
Did you know that the cloud doesn’t protect your data? All the cloud does it make your data easier to access — it doesn't make it safer.
» Read more

Try Turning It Off & On Again? 7 Ways Your IT Can Bite You In The A***

Thu 10/Jun/2021
We have a new ebook coming out on the 7 things that trip up SME owners the most with their IT. We'll take you through the highlights.
» Read more

How To Get Your OneDrive, Teams & SharePoint Set-up Perfected, GUARANTEED

Thu 03/Jun/2021
The Number 1 Question That We’ve Had So Far in 2021 – “How Do We Set-Up Our OneDrive, Teams, And SharePoint Properly"
» Read more

Keep Trading Whilst The Building's On Fire: Business Continuity For SMEs

Thu 22/Apr/2021
We’ve all recently learnt a thing or two about how to keep our businesses going when the unexpected happens—How can we develop those skills?
» Read more

How To Make Remote Working Permanent Without Losing Your Mind

Thu 04/Mar/2021
There’s more to remote working than handing in your notice to your landlord and giving everyone laptops. Avoid these common mistakes.
» Read more

GDPR 3 Years On: What SMEs Are Still Getting Wrong About GDPR

Wed 03/Mar/2021
Likely you know what GDPR is, but do you know how to avoid the common mistakes that we see SMEs making when handling customer data?
» Read more

How To Make Remote Working Permanent Without Ruining Your Business

Thu 11/Feb/2021
There’s more to remote working than handing in your notice to your landlord and giving everyone laptops. Avoid these common mistakes.
» Read more

Handle Business Volatility In 2021: Digital Transformation & Your SME

Wed 27/Jan/2021
We’ll show you important digital transformation techniques that you can use to deal with uncertainty and business volatility at your SME.
» Read more

Every Burglary is a Data Breach: IT and Work From Home Employees

Wed 02/Dec/2020
It’s looking like we’ll always have to support employees who want to work from home, but what risks do work from homers create?
» Read more

Use "Digital Transformation" In Your SME To Do More With Less £££

Thu 12/Nov/2020
As we get to the end of 2020, we've all got one eye on the question: "How can I do more with the same (or less) money?"
» Read more

Using Microsoft Teams To Collaborate + Boost Satisfaction With Customers

Wed 28/Oct/2020
This year, we've all learned what Microsoft Teams *is*, but do you know how to use in your business to drive up customer satisfaction?
» Read more

Securing Your SME Business Against Cyber Threats: What You Need to Know

Thu 08/Oct/2020
Most SME owners worry about information security — this event will teach you what you need to know, even if you're not technical.
» Read more

Digital Transformation: Explained and Demystified

Thu 24/Sep/2020
Are you wondering what digital transformation is? Would you like to know how it helps your business? You'll learn about it at this event.
» Read more

The Smart SME Owner's Guide: Protecting Your Business With Cyber Essentials

Thu 13/Aug/2020
You'll learn exactly how to implement Cyber Essentials information security practices in your business, even if you're not-technical.
» Read more

Fuel Your Business Growth With a Properly Implemented CRM System

Thu 09/Jul/2020
We're all looking to grow our businesses — a properly implemented, well managed CRM that the whole business should be part of your strategy.
» Read more

The Office of 2022 — An Interactive Workshop for SME Owners (Monday)

Mon 08/Jun/2020
The Office of 2022 will look very different to the Office of 2019. What can we do to bake in resilience and agility today?
» Read more

The Office of 2022 — An Interactive IT Workshop for SME Owners

Wed 03/Jun/2020
The Office of 2022 will look very different to the Office of 2019. What can we do to bake in resilience and agility today?
» Read more

Have You Tried Turning It Off And On Again? IT Hints And Tips for SMEs

Wed 11/Mar/2020
All business need IT -- in this 2-hour talk you'll learn about all the thing that can slip up the owners of SMEs. Backups, malware & more
» Read more