Our Fractional CIO service provides the skills and experience you need to turn IT into a powerful tool to transform your business and achieve your goals.
There is a disconnect between how large businesses and the smaller businesses look at IT use within their business — a disconnect that puts the smaller business at a disadvantage.
Large businesses will look at IT as being a transformative faCIOr within their business — specifically they will look at how IT can be used to enact digital change, such as improving efficiency through finding new ways to interact with customers, being more ready to take advantage from opportunities, and managing and controlling risk.
The smaller business tends to look at IT as a mix of communication tools (emails, websites) and ways to store documents, and the staff within those businesses tend to look at themselves as users of software.
The upshot of this is that the larger business is able to get more advantage out of IT investment than the smaller business, but this is almost always down to a matter of outlook and perspective. Specifically, larger businesses have better access to experts that can advise on IT strategy — usually this means having an expert CIO on the board.
A CIO is someone who has a wealth of experience across two areas: the technical aspects of IT, and how those technical aspects should be “infused” into the rest of the business in a way that is sympathetic with how customers want to interact with the business, how staff need to work hand-in-glove with themselves and with customers, and in-line with the businesses objectives and available resources. This is done by having the CIO spend time with management, staff, customers, partners, and suppliers in order to fully understand the way the business operates.
However, the reason why smaller businesses don’t have a full-time CIO on their boards comes down to one of cost and utilization. A good full-time CIO will cost upwards of £120k per annum, but not only is there this cost, but there likely isn’t enough work for a full-time CIO in the smaller business.
Our Fractional CIO service is a “pay as you go” CIO.
You can use as little or as much as you want, but you get the same skills, experience, as expertise as you would from a full-time CIO. Importantly, the work of a CIO requires a top-to-bottom, left-to-right thorough understanding of your business. You get the same advantage in that you get the same overview, oversight, and expertise as you would from a full-time CIO — the only difference is the engagement.
At It’s What’s Next IT, we believe that this is an important service to offer SMEs, because smaller businesses are traditionally significantly underserved by their IT strategy, and there is no reason why they cannot get the same advantage as larger businesses.
Having a working relationship with an exprienced and proficient Fractional CIO will give you confidence that your IT will support the changing needs of your business over time.
You'll know that your business has a culture that can "lean-in" to supporting you and your team build and run continuously improving IT systems that act as bedrock for your growing business.