You can use digital solutions — IT — to change the fundamentals of how you trade, how you communicate with customers, and how to communicate.
It's the modern way of business that makes you more competitive, profitable, and robust.
Run processes more efficiently, and get actionable insights and analytics from every part of your business.
Find new opportunities, and build a foundation for the future.
We help businesses like yours everyday with their digital transformation journey, making sure they can deliver on what digital transformation promises.
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Digital transformation can be more easily stated as “computerisation” – where within the business can process and practice be improved by putting software and data in the mix?
Applied digital transformation is about automating repetitive tasks within the business using software. If someone was previously doing those repetitive jobs, the advantage to them and the business is that that person can now spend more of their time on creative, valuable and rewarding work.
Digital transformation helps with keeping a competitive edge. On the one hand, it’s about efficiency and productivity, but on the other hand, as your competitors learn how to do something in a “digital way” and you’re still doing it in an “analogue way”, they’re making headway and you’re falling behind. (And, of course, vice versa)
SMEs can find digital transformation difficult because it is a step-change in how the business uses IT. Most SMEs look at IT as being about “emails and files” – most larger businesses look at IT as being about improving efficiency, improving profitability, and using IT to innovate. The first challenge for an SME is one of mindset change, learning to look at IT in a different way, and looking at opportunities to bring digital transformation into the business.
It’s generally easier to look at a slow and gradual change of looking within the business for small things to change, rather than attempting a “big-bang” project. This allows the business to get used to finding opportunities to change, and being able to see the benefits – and lines up with the reality that digital transformation success is embedded within the culture of the business.
In 2020, many businesses took the leap into remote working because they had to.
The basics are easy, but many business owners are now dealing with niggling problems that get in the way of efficiency and communication, negatively affecting the customer experience.
Our Remote Working Strategic Review service will work with you to design a complete and actionable strategic plan to achieve permanent, effective remote working in your business in 2021.